The company "Fabrika Decoru"TM provide packaging and delivery services using different worldwide carriers, which are existing in Ukraine.
We recommend to use services of the Ukrainian national carrier - UkrPoshta. This company's delivery service is cheaper than others offer. They may ship by ground (by sea) or by avia. The cost of shipping usually depends on weight and sizes of parcel (as well as delivery method). To calculate exact value of delivery’s cost, first of all, place your order in our online store. If your country is present in the tariff's base, the system calculates this value automatically. Otherwise, our manager will report you all possible and convenient variants of delivery to your country.
Retail orders picking is carried out within 2-5 business days for retail customers since the date of payment. Wholesale orders picking is carried out within 5 working days from the moment we receive payment.
Attention! During promotions or sales, as well as on the eve of and during mass holidays and celebrations, the time of order picking may increase to 10 working days. Please, consider this when ordering.
International Shipping Terms and Conditions
You are responsible for assuring that the product can be lawfully imported to your destination country. International orders (shipped to countries outside of the Ukraine) may be subject to import taxes, customs duties and fees levied by the destination country. These fees are levied once a shipment reaches your country and must be borne by the recipient. We have no control over these charges and can’t predict what they may be. Customs fees and policies are different from country to country and can change regularly. You should contact your local customs office for further information. When customs clearance procedures are required by your country, it can cause delays beyond our delivery estimates.
Also please note, we cannot be liable for any delays while your parcel is delivering.
When placing an order for delivery outside of the Ukraine, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier’s collection fees are in addition to your shipping charge and must be borne by you. We cannot be liable for any delays due to packages held at customs. We cannot be liable for any damages or loss of packages shipped internationally due to the carrier. We cannot be liable for any carrier service (both local and international).
Some items may require special handling as specified by local regulations governing the transport of these items, therefore, the shipment of some products to certain locations may not be possible.
The items prices are exclusive of any import duties, taxes and shipping charges. For questions about international shipping please contact our service department via email firstname.lastname@example.org.Please note that we CAN NOT and DO NOT accept returns for items shipped internationally.